Service

· Welcome customers to print their own manuscripts, please refer to the layout instructions.
· Our company provides design and drafting services. For more details on fees, please refer to Design and Drafting Services.
· Customers are required to prepay fees for drafting or design services.
· If the manuscript is made or revised by our company, the ownership of the manuscript belongs to our company and will not be returned to the client. Only provide JPG image proofreading. If you need to provide the original AI/CDR file, an additional fee will be charged.
· Our company is not responsible for proofreading. Before confirming the manuscript, please carefully check all data to ensure accuracy. Once the manuscript is confirmed, it will be printed and delivered based on the confirmed manuscript by the customer. If there are any other errors or omissions, the customer is responsible for it.

1. The customer needs to provide data files such as photos, text, logos, charts, etc., such as Word, Excel, text, JPG, PDF, etc.
2. The designer will first contact the client to communicate about the design direction. The initial design draft will take about 7-10 working days to process, and the actual time will need to be discussed with the designer.
3. The layout of the inner pages will only begin after the design draft of the book and magazine cover is confirmed.
4. The layout of the inner pages will be coordinated with the cover design style, and the layout time of the inner pages depends on the amount of content.
5. Two modifications are provided, and subsequent modifications will incur additional charges, depending on the amount of content modified.
6. The layout fee per page includes placing 4 images, and additional images require additional fees.

1. The client needs to provide a design sketch.
2. And provide data files such as photos, text, logo, etc., such as Word, Excel, text, JPG, PDF, etc.
3. The copywriters will create a printing file based on the sketches provided by the client.
4. The initial draft takes about 5-7 working days to process, and the actual time needs to be discussed with colleagues in the customer service department.
5. Two modifications are provided, and subsequent modifications will incur additional charges, depending on the amount of content modified.
6. If you have any questions, please call our company's hotline.

· he manuscript ratio must be 1:1.
· Please embed or convert all characters in the file into curves.
· Using vector software to create archives, if Wenyu uses the system to fine print characters and regular script, it may cause white nodes at the intersection of strokes, and it is not recommended to use it.
· When using young font, please do not set the font color dots below 50%, otherwise it is easy to have creases.
· We provide local UV, polygon cutting, gold and silver stamping, hole punching, rounded corner cutting, or wire pressing processing services.
· For general paper product files, there must be a 2-3mm bleed space in the file. For example, if the actual size of the card is 90x54mm, please set the file size to 94x58mm (including bleed space);
  Please arrange the text and pattern within the cutting line by 3 to 5mm to avoid being cut off during cutting; Cutting may have a deviation of 1 to 2mm.
· Cards, stickers, packaging boxes, foldable folders, hand-held paper bags, labels, and Lishi seals can refer to file formats.

· Please set all file color modes to four-color CMYK mode.
· Please refer to the percentage in the Four Color CMYK (Four Color Handbook) for color standards (or use the color plate we print). The color displayed on the screen (RGB) cannot be accurate.
· For self drawn coloring, please use four color CMYK coloring and do not use color palettes or RGB colors.
· The color difference caused by colors other than four color CMYK (RGB, Pantone) will not be returned by our company.
· When the same computer file repeats an order, there will be macro color differences in color, and a color difference of plus or minus ten percent is the standard for normal printing. (Due to varying ink control levels each time)
· Our company will not arbitrarily change the computer file manuscripts provided by customers, or assist customers in converting from spot color Pantone to four-color CMYK.
· Please do not include other spot colored Pantones in all manuscripts, otherwise garbled characters may occur during output.
· The customer provided the manuscript, please set the color value of monochrome black to K100, and do not accept four color black (i.e. C, M, Y, K values are 100% each).

1.Regarding the shipment
i.Please pick up the goods within 45 days after the order is completed. The overdue goods will be arranged for destruction, and the deposit and payment will not be refunded.
ii.If the customer fails to pay the full amount, our company will recover the relevant payment from the customer.
iii.When picking up the goods, please check the quality and quantity of the goods on site. The goods will not be returned or exchanged when leaving the house.
iv.Regarding delivery, if customers find any quality or quantity issues with the goods, please call the hotline within five days after receiving the goods to notify our company and return the relevant goods. We are not responsible for overdue notifications.
v.If there are serious quality issues, our company will arrange for reprints. The content, quantity, size, and specifications of printed archives shall not be modified.
vi.Items with issues must be returned to our company for processing, and returns must be kept intact. Customers are required to arrange the transportation of all returns themselves, and our company will not arrange for returns to be collected.
vi.If there are any claims for orders, our company only accepts reprints or refunds of the relevant payment as the upper limit. We are not responsible for any losses incurred by your esteemed customers.

2.Regarding copyright
i.Customers are responsible for and ensure that the printed materials have obtained all necessary copyrights, permissions, rights, and authorizations before being printed.
ii.If there are any copyrighted or unlicensed logos, images, opposition words, indecent, obscene and obscene language, defamation, infringement of privacy, counterfeiting, plagiarism, copying, infringement of intellectual property rights, infringement of any third party rights, etc. in printed materials, our company shall not be responsible for any related legal liabilities.
iii. The customer is responsible for and guarantees that the printed materials do not use any unauthorized text, images, designs, trademarks, or works; Printed materials will not infringe upon the copyright, trademark, publicity, privacy of any third party, and will not defame or defame any third party; The printed content does not involve any copyrighted or unlicensed logos, images, opposition words, indecent, obscene and obscene language, defamation, infringement of privacy, counterfeiting, plagiarism, copying, infringement of intellectual property rights, infringement of any third party rights, etc. Customers are responsible for and guarantee that they have obtained all necessary permissions, rights, and authorizations for single printing.
iv. If necessary, our company will require customers to provide relevant authorization letters for verification.
v.The customer should understand and agree that it has legal responsibilities and contractual obligations to ensure that all materials provided to the company comply with all applicable laws and regulations in Chinese Mainland, Hong Kong, Macao and Taiwan. Our company does not assume any responsibility for inspecting or verifying the content provided by customers or their agents to our company. Our company reserves the right not to accept orders or continue printing or delivering any projects that may violate laws, regulations or ethical standards. We hereby declare that we do not assume any responsibility for the printed content, related displays, publications, or use by the user, their agents, or any third party.
vi. If the customer violates the above service terms, resulting in any losses suffered by the company or any form of litigation, claim, notice or action taken, the customer shall promise to compensate the company for any losses suffered.

3.Remarks
i.If there is any inconsistency between the Chinese and English versions of these Terms of Service and Disclaimer, the Chinese version shall prevail.